Important Information
Policies
To help make your stay at Grand Diamond Suites Hotel in Bangkok as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Straightforward guidelines for a smooth stay.
Check-In & Check-Out
Check-in begins at 14:00, giving time for suites to be prepared. Check-out is until 12:00 noon. Early or late requests are subject to availability and may carry a fee.
Identification & Age
All guests must present a valid government-issued photo ID at check-in. A minimum age of 18 is required for primary check-in.
Payments & Deposits
Major credit cards, including Visa, Mastercard, and American Express, are accepted. A deposit may be requested at arrival to cover incidental charges.
Pets & Smoking
Pets are not permitted on the property. Smoking is limited to designated areas; non-smoking suites are available.
Children & Extra Beds
Children of all ages are welcome. Extra beds or baby cots may be arranged upon request and are subject to an additional fee.
Cancellations
Cancellation policies depend on the booking type. Flexible bookings may allow free cancellation within the stated time, while non-refundable bookings carry full charges. Guests are advised to check booking details before confirming.